Privacy Statement

Korall’s Kids Care, based in Haarlem, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:
Korall’s Kids Care
Chamber of Commerce 81805411
info@koralls-kids-care.com
www.koralls-kids-care.com

1. Legal frameworks for the processing of personal data

Korall’s Kids Care is aware that appropriate processing of personal data is an indispensable aspect of privacy law. We make every effort to ensure your privacy and therefore handle your personal data with care. The conduct of Korall’s Kids Care is in accordance with current privacy legislation, including the General Data Protection Regulation.

2. Description of personal data

As a parent; we process the following personal data from you:

  • First and last name;
  • E-mail address;
  • Password;
  • Address details;
  • Telephone number;
  • Payment details
  • IP Address;
  • First and last name of child (minor);
  • Age of child (minor)
  • E-mail address;
  • Login details
  • Images
  • Biography

If nanny; then we process the following personal data from:

  • First and last name;
  • E-mail address;
  • Password;
  • Address details;
  • Phone number;
  • IP Address
  • Gender;
  • Date of birth;
  • User ID
  • Education/Diplomas;
  • Skills;
  • Availability;
  • Bank account number;
  • Id;

3. Purposes of processing personal data

Korall’s Kids Care ensures that your personal data are processed only with a just basis. This privacy statement relates to the data processing of your personal data when using the websites, mobile application and also the services provided by Korall’s Kids Care. We use your personal data to create, activate and verify your Korall’s Kids Care account. Your data is stored in our systems and is used to provide our services to you. Your data may also be used to maintain the relationship with you.

Your personal data will be processed by us for the following purposes:

  • Contracting and performing our services;
  • To create a parent or nanny account;
  • To call or e-mail you if this is necessary to perform our services;
  • To send newsletters and/or press releases;
  • In case of legal obligations, such as data we need for our administration and/or accounting purposes;
  • Korall’s Kids Care analyses your needs to improve our services and tailor them to your preferences;

4. Retention period personal data

Korall’s Kids Care will not retain your personal data longer than necessary to fulfil the purposes for which your personal data were initially collected. Keeping your personal data may be necessary for the proper performance of tasks and/or to comply with legal obligations. This will not be longer than 10 years. All your personal data will not be kept for longer than 1 year if no agreement with you is concluded. Below is an overview of the statutory retention periods.

Personal Data Protection Act exemption decree:

  • Letters of application, correspondence concerning the application and certificate of good conduct – 4 weeks without permission
  • Log-in data computer systems – deleted within 24 hours after end of cooperation
  • Tax retention obligation – 7 years: article 52 AWR

5. Processing personal data of minors

Korall’s Kids Care only processes personal data of minors (persons under 16 years of age) if written consent has been given by the parent, guardian or legal representative. However, we cannot verify whether a visitor to our website is older than 17. We therefore advise parents, guardians or legal representatives to be involved in the online activities of their children to ensure that their children’s personal data are not collected without their parental consent.

6. Personal data security

Korall’s Kids Care handles your personal data with care and confidentiality. In doing so, Korall’s Kids Care ensures appropriate protection of personal data. We protect the personal data entrusted to us to minimise the risk of loss, abuse, unauthorised access, disclosure and modification of the personal data. This includes physical and administrative access controls to the data and servers. If you still think that data has been misused, please contact us at info@koralls-kids-care.com.

7. Processing personal data with third parties

Korall’s Kids Care only provides data to third parties if this is necessary for the execution of the agreement with you or to comply with a legal obligation.

8. Your rights

Korall’s Kids Care honours all your rights. One of the aims of the AVG is to protect you as much as possible when processing your personal data. To ensure this protection and fair processing of your personal data, the AVG provides you with a number of rights that you can exercise, or invoke against the processing controller (in this case Korall’s Kids Care).

You have the right to:

  • Information about the processing of your personal data
  • Access to your personal data
  • Correction, rectification or addition of any incorrect personal data
  • Deletion of personal data (“the right to be forgotten”)
  • Restriction of the processing of your personal data
  • Opposition to the processing of your personal data
  • Transfer of your personal data (“data portability”)

You can submit a request for inspection, correction, rectification, addition or deletion by sending an e-mail to info@koralls-kids-care.com. We will contact you within 4 weeks.

9. Cookies

Korall’s Kids Care uses cookies to facilitate access to the service. If you do not want your data to be stored as a cookie, you can adjust this in your browser settings. Cookies we use are:

Google Analytics:

  • To analyse the effectiveness of the website.
    Data collected, processed and stored in Google Analytics is secure and treated confidentially. For more information about Google Analytics cookies, we recommend you go to https://policies.google.com/privacy.

10. Security measures

Korall’s Kids Care has taken appropriate technical and organisational measures by using the latest technologies to protect your information from loss, misuse or unlawful processing.

11. Modification of Privacy Statement

Korall’s Kids Care reserves the right to amend this Privacy Statement. Changes will be published on our website info@koralls-kids-care.com.

12. Complaints

Should you have a complaint about the processing of your personal data, you can contact us directly about this. Besides the right to lodge a complaint with Korall’s Kids Care, you always have the right to lodge a complaint with the supervisory authority in the field of privacy protection: the Authority Persoonsgegevens, Postbus 93374, 2509 AJ in The Hague, 070-888 5000.